Help Center

FAQs for Customers
How do I book a service?

Customers can easily browse available services, select their preferred provider, choose a date/time, and complete the booking securely on Bizella.

What payment options are available?

We accept multiple payment options, including card payments, mobile money, and digital wallets, for your convenience.

Can I cancel or reschedule my booking?

Yes, customers can cancel or reschedule their bookings directly from the user dashboard, subject to provider cancellation policies.

FAQs for Service Providers
How do I become a verified provider?

Complete your profile, submit the necessary documents for vetting, and pass the verification process to become an approved service provider on Bizella.

How do I receive bookings?

Once approved, clients can view your services and book you directly. You’ll be notified instantly whenever you get a booking.

What are the fees for using Bizella?

Bizella charges a small platform fee for each booking to help maintain and improve the system.

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